Contact
IT-Helpdesk - Your central contact point in the HRZ
-
Plaza on the ground floor (Room 0.008a)
Monday to Friday: 7:30 - 21:30 - Tel. 0228 / 73-2751
- E-Mail: [Email protection active, please enable JavaScript.]
- Information and consultation regarding all services of the HRZ
- Information on organizational matters
- Sale of eBooks
Management of the HRZ
Dr. Rainer Bockholt, Director
Administrative Office (Secretary's Office 1):
Julia Bajura +49-(0)228-733448
Administrative Office (Secretary's Office 1):
Julia Bajura +49-(0)228-733448
Telefax: +49-(0)228-732743
Fault hotline
- Tel. 0228 / 73-3360 (Monday to Friday: 7:30 - 21:00)
- E-Mail: [Email protection active, please enable JavaScript.]
- Fault reports regarding servers, services and the communication network BONNET
- Please report defective devices here
E-Mail addresses for specific subject areas
- Fault reports
[Email protection active, please enable JavaScript.] - Problems with VPN or the dial-up access
[Email protection active, please enable JavaScript.] - Identity Management
[Email protection active, please enable JavaScript.] - Questions and problems regarding E-Mail
[Email protection active, please enable JavaScript.] - Questions regarding WWW information system of the HRZ
[Email protection active, please enable JavaScript.] - Questions and problems regarding Content Management System Plone
[Email protection active, please enable JavaScript.] - Questions and problems regarding BONNET, administration of IP addresses
[Email protection active, please enable JavaScript.] - Questions regarding IT security
[Email protection active, please enable JavaScript.] - Reports on hacker attacks on computers of the University of Bonn
[Email protection active, please enable JavaScript.] - Questions to the Apple-Support Center of the University of Bonn
[Email protection active, please enable JavaScript.] - Support for workplaces in institutes (only for system administrators of the institutes)
[Email protection active, please enable JavaScript.]
