Online-training courses on the new webmail system Online-training courses on the new webmail system
The University of Bonn's central e-mail system operated by the University Computer and Data Centre is currently being migrated to a new e-mail system. To help you find your way around the new webmail environment, we are offering online training courses. Here we will go into more detail on questions such as the difference between user name and e-mail address, how to set up an alias address, how to set up absence notifications and how to mark e-mails.
The training sessions last approx. 1.5 hours and offer space for your questions.
The next two dates will take place on Wednesday, 16 July 2025 from 13:00 - 14:30 and Monday, 21 July 2025 09:30 - 11:00. Further dates will be added.

Here you can find the latest information on the new mail system1.
Detailed instructions can be found in the HRZ documentation2.
(only accessible from the BONNET).
We have set up a hotline for urgent questions, which can be reached during normal business hours on
Tel.: 0228 / 73-3456
Of course, you can also contact us by e-mail if you have any questions: mailmigration@ticket.uni-bonn.de
We also offer daily online consultation hours3 for problems and questions regarding the migration of the e-mail system.
Links
- https://www.hrz.uni-bonn.de/en/news/changes-email-system
- https://www.hrz.uni-bonn.de/de/hrzdoku-links/mailanleitungen
- https://www.hrz.uni-bonn.de/de/hrzdoku-links/mailsprechstunde
- https://www.hrz.uni-bonn.de/en/news/onboarding-day-for-new-it-admins
- https://www.hrz.uni-bonn.de/en/news/hrz-betriebsausflug-2025