University IT and Data Center

The IT structures of the University of Bonn are characterised by a decentralised IT. In addition to the central IT service providers HRZ (academic institutions) and Department 2 (administration), which provide many IT services (network, VMs, user ID, etc.), the work in the institutes and faculties is the responsibility of the decentralised administrators. With the IT Admin Welcome Day, we offer new administrators the opportunity to create sufficient clarity about roles, mutual requirements and perspectives in this network. We invite you to an information event at the HRZ for the first time on 11 September from 10:00 - 16:00. You can register here. HRZ-Café The HRZ Café is one of several exchange rounds organised by the HRZ. It was founded by Martin Ragg, Deputy Director of the HRZ, back in 2014. In its current form, it recently celebrated its 10th anniversary. It provides an opportunity for university-wide open dialogue between the IT administrators of the institutes and the HRZ on all current IT matters, innovations and challenges that the field of work entails. ‘In this way, we create synergies and ensure that all admins who organise IT in their institutes on a decentralised basis are also informed about all important matters, can discuss them with other admins and clarify questions,’ emphasises Martin Ragg. ‘Networking with each other is also a key element, as it is often helpful to know who to contact about certain HRZ services.’ Collegial cooperation, the spirit of the HRZ, is also at the forefront here.

The University of Bonn's central e-mail system operated by the University Computer and Data Centre is currently being migrated to a new e-mail system. To help you find your way around the new webmail environment, we are offering online training courses. Here we will go into more detail on questions such as the difference between user name and e-mail address, how to set up an alias address, how to set up absence notifications and how to mark e-mails. The training sessions last approx. 1.5 hours and offer space for your questions. The next two dates will take place on Wednesday, 16 July 2025 from 13:00 - 14:30 and Monday, 21 July 2025 09:30 - 11:00. Further dates will be added. Registration takes place via eCampus.

On Tuesday, 01 July 2025, our annual company trip will take place, so the availability of several HRZ employees will be limited. Hence, there might be some delays in ticket processing or telephone availability. On this day, the IT-Helpdesk will only be open until 4:00 p.m.: IT Helpdesk - the central contact point for members of the UniversityPlaza on the ground floor (room 0.008a) Regular opening hours: Monday to Friday: 8:00 a.m. - 4:00 p.m.Tel.: 0228 / 73-2751E-mail: info-hrz@uni-bonn.de

The University of Bonn's central e-mail system, operated by the University IT and Data Centre, has been undergoing a complete overhaul for several months. A new email system was set up at the same time. All users of the central email system are now being gradually migrated to the new email system. New Uni-ID users (students and employees) will be created directly in the new email system from noon on 28.05.2025. Update (17.06.25): Employees' e-mail accounts are not expected to be migrated to the new system until 23.06.25 (instead of 16.06. as planned). The new email system has the following new features: (Updated on 07.07.25) The previous size of your old mailbox will initially be retained. Once the migration phase is complete, the default mailbox size will be adjusted. (Updated on 02.07.25) If your mailbox is 85% full, a warning will appear A new webmail interface (https://email.uni-bonn.de/SOGo/so/login?language=English) Uni-ID mailboxes and subdomain mailboxes will be merged. This means that all emails are available in a standardised way via one mailbox Focus on IMAP and discontinuation of MAPI support Improvements in the area of IT security. Who is affected? All members of the university are automatically provided with an e-mail inbox on the central e-mail server, which will be migrated to the new system. The pilot phase with test users began in May, and HRZ colleagues have already tested the new system. Following the successful completion of this test phase, it is now the next group's turn: the students' email accounts will be migrated to the new email system from 2 June 2025. If there are no technical delays, the migration of employees' email accounts is then planned from 23 June 2025, which is expected to take four weeks. From September, it will be the alumni's turn.In addition, there may have been separate subdomain email accounts at individual institutes, which are also located on the central email system. Their migration will take place in consultation with the IT administrator of the institute after all Uni-ID mailboxes have been moved.As soon as your email account is scheduled for a specific migration date, you will be informed of the specific date by email at least three days in advance. The next steps will be explained to you in this e-mail. Your e-mail account will be blocked during the migration. Depending on the size and complexity of your mailbox, the migration can take from a few seconds to (in individual cases) 2 hours. Incoming emails are stored temporarily and are not lost. What should email users do in advance? We recommend that email users back up their out-of-office notifications, any email rules, signatures and calendars from the web interface of the old email system before the day of the move so that they can be restored in the new system. Detailed instructions can be found at the bottom of this website.You can save your personal link to the migration status in your browser bookmarks, as you will not have access to your mailbox on the email server during the migration. As soon as the migration is complete, you can log in to the new e-mail system at https://email.uni-bonn.de.You may then need to customise your email client (see instructions below).